Privacy Policy
SERVING THE LOWER MAINLAND, BC
Privacy Policy for Ready Rent Return
Introduction
Ready Rent Return (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website and SMS communications. By accessing our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Details you provide to us, such as your name, phone number, email address, company name, jobsite or event location, and mailing or billing address.
- Usage Data: Technical information collected automatically when you visit our website, such as your IP address, browser type, device, and the pages you view.
How We Collect Information
We collect information through:
- Direct Interactions: Information you give us yourself, such as when you submit a quote request, fill out our contact form, or get in touch by phone or email.
- Automated Technologies: Information collected automatically as you browse our website, through cookies and similar technologies.
Use of Your Information
We use your information to:
- Provide Services: To prepare quotes, arrange delivery, setup, servicing and pickup of our units, and manage your rental.
- Communicate: To respond to your questions, send service updates and administrative messages, and provide customer support.
- Marketing: To let you know about promotions, offers, and news about our services, only where you have agreed to receive them.
- Improve Services: To analyze how our website is used so we can improve our website, products, and services.
SMS Communications
By providing your mobile number, you agree to receive SMS messages from Ready Rent Return about your rental and our services. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message. After you opt out, we’ll send one last message confirming that you won’t receive any more SMS messages from us.
Sharing Your Information
We do not sell your personal information or share it with third parties for their own marketing. We may share information with service providers who help us run our business, such as hosting, email, and payment or invoicing providers. They are required to keep your information confidential and use it only for the purposes we specify.
Data Security
We use appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: You can ask for a copy of the personal information we hold about you.
- Correction: You can ask us to fix any information that is inaccurate or incomplete.
- Deletion: You can ask us to delete your personal information, except where the law requires us to keep it.
- Objection: You can object to how we use your information in certain circumstances.
To exercise these rights, please contact us at sales@readyrentreturn.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on our website and update the effective date. By continuing to use our website or services after changes are posted, you accept the updated policy.